LAUNCH SmartLink supports remote diagnostics, allowing a professional technician to complete diagnostic requests initiated by a SmartLink C user on SmartLink B. This article will use a technician’s perspective to repair a McLaren 570S window fault using SmartLink B.
The user requesting remote diagnostics uses the following device:
The technician receiving remote diagnostics uses the following device:
McLaren Vehicle Diagnostic Tool.
Operation process:
1. Receiving a Remote Request
A user using LAUNCH SmartLink C submits a remote assistance request.
A technician using SmartLink B will connect and pair with SmartLink C via code connection.
2. Full Vehicle Quick Scan
Connect the official McLaren diagnostic tool to SmartLink B. Run a full vehicle quick scan to identify fault codes.
3. Clearing Fault Codes
Access the left and right door control modules.
Clear all existing fault codes.
4. Window Calibration
First, enter the calibration sequence for the vehicle’s left door windows.
Follow the on-screen instructions to complete the calibration. Repeat the above steps for the right door to complete the calibration.
5. Programming the VIN
After the door calibration is complete, re-enter the calibration sequence and successfully program the vehicle’s VIN.
6. Final Automatic Calibration
On the calibration screen, click [Start].
All vehicle windows will automatically move up and down to complete the calibration.
During this process, ensure that nothing is obstructing the vehicle windows.
At this point, the maintenance work is completed. Even if they are thousands of kilometers apart, the LAUNCH SmartLink remote diagnostic function can help technicians and users solve vehicle maintenance problems.