Some users reported that when using the LAUNCH X431 diagnostic device, a prompt appeared indicating that the software update permission had expired: “Your software update permission has expired, and you can renew now to get an additional discount. Renew now!”.
On the software information page, a prompt “Your subscription software service has expired, affecting the use of diagnostic online features and other services.” will also appear.
But after opening the software subscription page, it was found that the software subscription had not expired. How to solve this problem?
Solution:
The renewal prompt for a single software usually means that the software has not been updated to the latest version. It is recommended to download the latest software.
If you want to continue using the current version of the software, just click [OK] on the software information interface to continue.
